KYAN · Customer Care
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Shipping & Delivery
We carefully prepare every KYAN order before it leaves us. Here's everything you need to know about delivery across Egypt.
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01 Standard Delivery
Orders are delivered across Egypt within 1–2 business days, depending on your location.
Once your order has been shipped, the courier may contact you using the phone number provided at checkout.
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02 Delivery Attempts
Our courier will make up to three delivery attempts. If the order cannot be delivered because of incorrect information or customer unavailability, it will be automatically canceled.
You are welcome to place a new order whenever you're ready.
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03 Shipping Fees
Cairo & Giza 90 EGP
Delta & Canal Cities 100 EGP
Upper Egypt 120 EGP
Remote Areas 130 EGP
Every KYAN order is checked and carefully packed before dispatch. Delivery times may vary slightly due to courier operations, public holidays, weather conditions, or circumstances beyond our control.